When Chevrolet was launched, the company never thought that it would get so much success in India. Indeed a lot of hard work and sharp focus on the Indian car Market have charted the success.
Chevy cars are flying off the shelf. But all was not rosy for Chevrolet owner
General Motors. The company came to India in 1996 and launched Opel cars – Astra, Vectra and Corsa. None of the cars sold in huge numbers, though they were more sophisticated than the existing brands such as Maruti Suzuki Esteem and Daewoo Cielo.
The company then launched Chevrolet brands of vehicles with a tagline “For a Special Journey Called Life.” Chevy launched the
Optra in 2003. This car gave the company the initial momentum to create a brand image. The Optra was later replaced by the Optra Magnum. After Optra, it launched the ambitious CBU Forester in India. The car failed to take off and was subsequently withdrawn. The company then launched several models such as Tavera in 2004, which became widely popular with taxi operators as it resembled the Toyota Qualis. But the company was searching for a strong brand image.
They started looking inwards to find an answer. The company realised that they were selling affordable cars, but very costly maintenance space parts. This discouraged buyers to go for these cars, who had an easy and well established alternative
Maruti Suzuki and Hyundai. These companies not only provide cheap spares but also had a wide network of servicing centres. GM picked it up quickly. It focused on providing cheap spare parts.
The company then launched the sedan Aveo, and hatchbacks Chevy Optra SRV and Aveo U-VA in 2006. These cars helped established recognition among Indian car buyers, but still the company still did not have a flagship model to sustain its business in the country.
General Motors then came up with the
Chevrolet Spark, a hatchback with affordable price in January 2007. The Spark had all the peppy attitude and spacious interiors. The small car Spark was actually the modified Daewoo Matiz. The three variants of the car were fitted with 1 liter engine generated 63 bhp power and 90.3 Nm torque. By this time General Motors has widened its network of servicing centres, dealerships and retailing centers for spare parts. The car became successful. It also encouraged the company to open a second production plant in Talegaon near Pune.
General Motors also introduced innovative schemes like the ‘Chevrolet Promise’ which offer maintenance at a fixed cost for three year period. It also came up with the ‘Cashless Ownership Offer’, a first of its kind scheme in India. The scheme offered to take care of labour cost, services, maintenance for a period of three years or 45,000 kilometers. The scheme provided buyers to own any of the chevy’s cars without worrying about its maintenance. The offer was for duration of three years.
Now with five years of presence in Indian, Chevrolet has been able to identify the Indian car market, which wanted affordability at every stage. This was also because of the bad condition of roads that forced owners to go for spares much earlier than its original life. However, the Chevrolet brand of cars has etched deeply in the minds of common people. Several first time drivers chose Chevy Spark over Maruti cars, which is a strong statement on its performance.